WE ARE THE LARGEST INDEPENDENT SALESFORCE PARTNER IN THE REGION

Since 2009, we have been providing Salesforce professional services

in UAE, Saudi Arabia, Kuwait, Oman, Bahrain, and beyond

INDUSTRY
KNOW-HOW

We have solid track record in distribution, retail, real estate, finserv, telecom, free zones, and human resources. Our proven solutions will get you up and running in record time.

CUSTOMIZATION & DEVELOPMENT

Our team of Salesforce-certified developers, testers, and project managers can turn your challenges into opportunities. We follow a structured process for building custom solutions.

TRAINING &
SUPPORT

Our Cloud Concept Academy is your source of tailored training for your end users and administrators. With our support packages you can make the most out of your Salesforce investment.

350+
SUCCESSFUL IMPLEMENTATIONS
97 %
CUSTOMER SATISFACTION RATING
5-star
CUSTOMER REVIEW
80+
SALESFORCE.COM CERTIFICATIONS
35
STAFF
2009
LONGEST-SERVING PARTNER

What Our Clients Have to Say

The Salesforce suite provides us with immediate scalability and flexibility. With Cloud Concept, we have the best partner for implementation, customization, training and development by our side.
Ahmad Al-JebouriOperations Director | ADS Securities
The Salesforce based customer community empowers our customers to request services on their device of choice and engage with us on a whole new level.
Fahad Yousef Al KhajaDirector | Global Village
The speed of deployment was remarkable, and the credit can be attributed mostly to Cloud Concept, who provided EMP with cutting edge services.
Hany FekryChief Commercial Officer | EMP

More Customers’ Reviews on AppExchange

Industry-Specific Developments

Our knowledge of the region’s industries we are most experienced in has turned into the following successfully proven solutions providing benefits since day-one of implementation.

distribution2

DISTRIBUTION & RETAIL CRM

A complete CRM solution, entirely built on the Salesforce.com platform, for distributors, retailers, and resellers. Automated processes and workflows allow for efficient and accurate processing of various activities such as promotions, sales orders, inventory notifications, etc. The fully-branded portal empowers your customers to engage and receive updates related to their orders and statements. >>> See more.

hr2

HR & PAYROLL AUTOMATION

A web-based, fully compliant and secure Human Resources Management System tailored for GCC based companies and built entirely on the Salesforce platform. Automated processes and workflows allow for efficient and accurate processing of various HR functions such as payroll, leave and recruitment. The fully branded portal empowers employees to engage and receive updates on their device of choice. >>>See more.

realestate

REAL ESTATE CRM

Real Estate CRM is a web-based, fully compliant and secure Real Estate and Property Management System powered by Salesforce.com. Automated processes and workflows allow for efficient process management. The fully branded portal enables customers to engage with your brand and request services from their device of choice. >>> See more.

finserv

FINSERV CRM

A web-based, fully compliant and secure Financial Services Management System built entirely on the Saleforce.com platform. FinServ CRM has the powerful tools you need to stay connected with clients in real time, nurture deeper relationships, and take your productivity, and business growth to the next level. >>>See more.

FREE ZONE CRM

Free Zones are challenged to attract new customers, offer a superior service experience and reduce service time and cost. With manual and paper based processes still widespread at many Free Zones, this is very difficult a task. >>> See more.

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CLOUD CONCEPT ACADEMY

Our academy provides a premium Salesforce training program offering a variety of courses designed for Salesforce users, administrators and developers, making them a pro at working with it. >>> See more.

Your Company Can Reach Better Results With Less Effort

As a Salesforce Platinum Partner, with more than 350 successful implementations in the FGCC region, we can provide you a customized solution to achieve the growth you set for your organization.

 

Whether you are a Large Corporation or an SME,
with the following products, we will transform your processes and drive sells.

Success Stories

Our Customers Have Obtained Better Results From the Capabilities We have Introduced in Their Sales and Customer Service Processes.

Global-Village
ads-securities2
Ajman
thuraya2
kamco
Al-Faisaliah
Jumbo-electronics2
dubai-south
Ajman2
links
al-bashayer
MSCC-EMP

Request a Demo

You will see how to improve your customer experience and drive more sells